Delighting customers with Dynamics CRM Solutions

Microsoft Dynamics CRM is a useful tool that can be utilized in various ways from marketing to customer services and beyond. It delivers impactful and immersive experience to your employees and customers via personalized interactions through meaningful engagement system. It helps you gain crucial insights to respond quickly, predict your customer’s needs and beat the competition. MS Dynamics CRM can be optimized for

  • Increase Sales

    Craft remarkable Sales plans that increase productivity and brand reach.

  • Enliven Your Marketing Vision

    Cross-channel and organizational campaign to build your brand vision.

  • Offer Self & Assisted Services

    Customer service that is rapid and offers quick resolution both on-site and off-site.

  • Get Customer Insights

    In-depth analysis of data and social media connection to gather customer details.

Our Microsoft Dynamics CRM Services

The great thing with Dynamics CRM is that it has been crafted to perfection for flexibility, and easy usage to fit any business need. It transforms any organizational activity and department from Sales and Marketing to Customer Support and Technical Maintenance. It’s dynamic features allow us to offer services and solutions like:

Consultation
  • Strategy and Planning
  • UI/UX and Design
  • Technology and Modules
  • CRM and Functions
Customization and Enhancement
  • Features and Functionality of CRM
  • Visualization and Dashboards
  • System Reports and Workflows
  • Ribbon and Sitemaps
Integration and Extension
  • Database, Cloud and Applications
  • Azure and other Clouds
  • SharePoint, Outlook, etc.
  • GoogleAPI, Bing Map, 3rd party API
Migration and Update
  • Legacy Apps, Modules and CRM
  • On-premise CRM Version
  • Database and Plugins
  • Websource and SSRS
Development
  • Modules, Features and CRM Systems
  • Customer Portals
  • Data Migration and Admin Utilities
  • Custom Workflows
Support
  • Technical support and CRM Maintenance

MS Dynamics CRM Modules

The Microsoft Dynamics is divided into four modules that address separate function within an organization for smooth working and database management.

Sales

  • Sales Process Management
  • Opportunity Management
  • Sales Products and Pipeline
  • Reports & Dashboards
  • Quotes and References
  • Orders and Invoices

Customer Services

  • Compliance Handling
  • Enquiry Handling
  • Order Tracking
  • Shipping Management
  • Account & Contact Management

Marketing

  • Campaign Management
  • Quick Campaigns
  • Marketing Lists
  • Auto-Responses
  • Email Campaigns
  • Analytical Reports

Other Communications

  • Service Schedule
  • Newsletters
  • Event Management
  • New Products and Services
  • Forecast & Queue
  • Escalation Management
Want to discuss your CRM requirements?

Benefits of using Microsoft CRM

We provide full-cycle development services for all blackberry application development services.

  • Measure your marketing with measurable KPIs
  • Insights with flexible dashboards & data visualization
  • Track campaign indicators with built-in reports
  • Utilize robust data sets for trend analysis
  • Identify trends and allocate resources
  • Manage data effectively for better mobility
Dynamics CRM Benefits

Industries Dynamics CRM serves

Finance & Banking
Security
Healthcare
Banking
Business
E-commerce
Restaurant
Education
Game
Travel and Map
Legal
Media and Telecom
Insurance
Retail
Transportation
Facility
Your industry not in the list? Not to worry, contact us for a free consultation Today.

Flexible engagement models

We have a flexible and responsive engagement model that can be changed at any time and at any stage of project development.

Price Modal
Let’s discuss your Dynamics CRM requirements.

Take a look at our service offering

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